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What We Do – 16 Degrees South

16 degrees south is the most reliable Property Management and Marketing business in Vanuatu. A fresh face in the South Pacific, we bring new ideas and a modern, tech savvy approach to managing holiday homes in Vanuatu. We also manage long term rental properties. We actively market your property, finding quality tenants, arrange cleaning and gardening staff, and we personally ensure all maintenance issues are dealt with quickly and professionally. Our rates are very competitive and our service is second to none.

Our business offers three distinct ways to care for your holiday property. Property Management, Marketing, and our comprehensive Complete Care package. Your property may be your private holiday house that you escape to from the hustle and bustle or Winter blues, or your luxury holiday home for paying guests.

Property Management

We offer the most comprehensive property management package available in Vanuatu. We care for your property as if it were our own. This means we attend to any issues promptly, fix things properly and don’t ignore the small things. If you have existing staff, we are happy to work along with them or supervise if required. We also have a housekeeping team, chauffeur, and gardening crew that are well trained, professional, and reliable.

If you own a quality holiday rental, combining our comprehensive property management service with our online marketing means you really can sit back and relax, knowing that everything is being cared for. If you have a private holiday home on Efate, we care for your property through routine maintenance visits, reporting back to you immediately on the condition of the property and working with you to maintain your property as if you were here. We can also coordinate things like pest control, installation of new furniture or air conditioning, and major maintenance work. We really do take care of everything.

Before you visit your own home, we arrange a thorough and supervised housekeeping visit, restocking of the pantry, and an airport transfer if needed. Gardening and exterior cleaning would be maintained weekly. Imagine arriving and having to do nothing at all but relax! We will make your arrival seamless. The only thing you need to decide on is to open a bottle of red or white…or both.

  • Housekeeping
  • Garden Care
  • General Maintenance
  • Liaison with tradesmen
  • Staff supervision
  • Airport transfers
  • House preparation
  • Personalised care, so you don’t have to do a thing!

Marketing

Marketing of your holiday home has never been easier or more efficient. Our website offers your guests all the information and functionality they need to browse a range of luxury villas, eco retreats, family homes and other unique properties. They can also plan their holiday using our up to date website to assist them. Your guests book online using our credit card or direct deposit payment methods. We integrate with your existing online marketing presence, automatically synchronising calendars from multiple sites.

Our website is optimised for internet searches, maximising your property’s exposure to potential customers. It is modern, fresh, easy to use and is designed with the end user in mind.

We attend to any enquiries within 12 hours but usually much faster. This quick response time converts to confirmed bookings very easily! Through onsite visits and after discussing your property with you, we will know your property inside and out. We are able to reply to your guests with accurate information and the knowledge that only comes from being a local.

Marketing your property with us is easy, stress free, and as our level of service is second to none, you will soon see the benefits!

  • Modern website
  • Quick and friendly customer care
  • Instant credit card payment
  • Calendar synchronisation
  • Stress free marketing

Complete Care

Trying to care for your holiday home from overseas, market it effectively, and provide your guests with the ultimate luxury experience is a challenge. Let us completely care for and market your property so that you don’t have to worry. In addition to Property Management and Marketing, our Complete Care package provides you with the following Guest Services:

  • Airport welcome and transfers with English speaking drivers, including supermarket visit if requested
  • Concierge service, including personal welcome
  • Property familiarisation
  • 24 hour customer care
  • Local contact for your guests

What Others Say

Here is just some of the feedback we have received from happy guests, tenants, and property owners:

Thanks for your patience with us and making sure we were met at the airport we would not have made it without you' 'I will email (the owner) and let her know your service was appreciated.
Valerie, NSW Australia - May 2017 Paradise Point Escape
Through the recent cyclones Symone was in touch regularly and ensured we were safe and knew what to do with the property. Extremely happy with her service as the manager of our rental property.
Jeff and Carmen, NSW, Australia - June 2017 Long term rental tenant
16 degrees south have a great website that has so much information on it - it was so helpful. Symone helped us find a holiday home for three weeks, she responded to all my emails quickly and was so friendly. Our plane arrived at midnight and Symone was waiting to greet us at the airport with a bottle of wine and our transfer bus ready to go.
Selina and Kerry from Christchurch, New Zealand - November 2016 Long term rental tenants
Having the two Kayaks was also great and the home itself was very clean and tidy, well equipped to make all our own meals in-house and with ventilation we were comfortable even on the muggiest of nights. The managers were most helpful and nothing was a bother or too hard. Thanks Marcus and Bree and also big thanks to Symone for an easy booking process and ensuring we understood exactly what we could expect – this was a highlight of our stay in Vanuatu. Highly recommended.
Paul & Mia, Brisbane, Australia – December 2017 20 Dream Cove

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  • ABOUT 16 DEGREES SOUTH

    We are a holiday home management company that prides itself on excellent customer service and guest’s relations. We have holiday homes for every family and budget, and as we live in Port Vila, no question is too hard. So please, pepper us with questions to ensure you have the best holiday ever!

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